Customer Reviews

Angie’s list Review:
We have a VERY old bathtub in our house that was slowly chipping itself away. It was actually pretty gross to the point where we could not bathe and it just looked gross even to shower in.
Nick was our service guy.  He arrived on time and got right to work. He was very courteous, explained that he would need to use various power outlets to avoid shorting our fuses and made sure he knew which rooms were on/off limits for this purpose. Further, I work from home and had meeting scheduled through the course of the day while he was here.  He did everything he could to keep the noise down, let me know when there was going to be unavoidable noise, and required very little of my attention through the day, which was great.
I honestly did not think our tub could be restored to the condition it’s in right now.  We had such deep chips that I was sure they would still be visible and they are NOT.  It looks like a brand new tub.  Nick did a fabulous job and I would not hesitate to bring him back if we needed more work done.
 -Christy G.
Yorkville, IL
Angie’s list Review:
Excellent job done and looks beautiful! Tom was very polite and explained everything. Job well done, very happy!
Tom was on time, worked steadily and the price stayed the same as quoted. Very happy
 -Joyce W.
Deerfield, IL
Good morning Gunnar,
I wanted to share with you that we are very excited about the wonderful job The Surface Doctors, Inc. completed on our old steel tub.  It looks brand new!  The technician that came to our home was very professional, courteous, and was very talented.  He spent the time to train us on the proper procedures to ensure that we get the most life out of the service that The Surface Doctors, Inc. provided.  Additionally, your office staff (including yourself) understand why customer service is so very important by placing value on my business.  I would highly recommend The Surface Doctors, Inc. to anyone looking for a high quality, affordable way to update and repair their most used fixtures.  It is completely worth it!
 Thank you again,
 -Ryan K.
Lindenhurst, IL
Angie’s list Review:
We had our bathtub refinished from mauve to white. The work was beyond our expectation!!
From start to finish Tom was perfect. He was on time, clean and neat. Explained the process and did a perfect job. Fantastic!!
 -Allen B.
Northbrook, IL
I give Surface Doctors my highest recommendation. We have 1920s cast iron tubs.  The tubs are nice and deep and of incredible quality but were both rough to the touch and sad looking.  We knew we’d never find tubs like this again, so we called Surface Doctors.  Our bathtubs seriously look brand new but also retain that graceful 1920s look. Some resurfacing can appear “brassy” and can lose the antique charm of vintage fixtures.  Surface Doctors carefully renewed our pieces but did so within a period appropriate appearance.  Because both my son and I are highly allergic to dust and sensitive to VOCs, it was important to us that Surface Doctors use less toxic materials in their resurfacing process.  The resurfacers also completely sealed off the bathroom with plastic so that any dust would remain contained, and then cleaned up very nicely and neatly afterwards.  They were both respectful of our house and of our health concerns.  I teach courses about the environment and environmental practices, and so I also appreciate that the Surface Doctors aim to be as “green” as possible and that they care about sustainability.  For a fair price, a very skilled and considerate company, and old fixtures that look like new again (within appropriate period), Surface Doctors in my experience is the top choice.  I will definitely use them again and cannot wait to restore the outside of my claw-foot tub next year!
 -Sarah
Winnetka, IL
We had you guys do a glaze of the tub and tile in my mom’s house.  I want to say what a fantastic job.  The gentleman went above and beyond, and he even recommended doing the sink.  Thank you for a great job.  Wish we had done this 20 years ago.  I was very pleased with the work and the price.  Everything was excellent.  Thank you so much!
Susan S.
 -Glen Ellyn, IL
 
Angie’s List Review:
Tub and tile around tub were resurfaced changing color from outdated and kind of ugly to sparkling white, just what I wanted.
The entire experience was A plus. My initial call was promptly returned, the process explained, an estimate given and a date for service set at my convenience, and I did not have to wait months to be scheduled. Then no problems when I needed to change what I scheduled. They were extremely flexible and accommodating. Actual service went as explained in every way. Professional and very clean. The results are outstanding. My outdated unmatching tan tile and pale green tub are now matching, fresh sparkling white. They look like new without the mess, time and cost of removing perfectly good tile and tub to install new. The service was totally professional, including complete clean up.
I highly recommend this process and company.
 -Judy H.
Darien, IL
Review from an Angie’s List member:
We had our tub repaired/glazed and also had a faux granite finish applied to the wall and ceiling tile in the shower.
Gunnar was very responsive. Easy to schedule and obtain samples. Tub and tile look great. A tremendous facelift for our bathroom.
 -Erika S.
Aurora, IL
The bathtub looks phenomenal .  You guys did a great job.
 -Bob J.
Geneva, IL
Good Afternoon,
I just wanted to tell you what a great job Tom and Nick did this morning repairing and refinishing my bathtub. It’s like a whole new bathroom now. They were awesome and the bathroom looks amazing.
Thanks again,
 -Courtney S.
Elgin, IL
Angie’s list Review:
Wonderful! I took before and after pictures. The tub looked brand new.
Nicholas was very polite and efficient. He carefully covered everything before cleaning and applying material. When finished he cleaned everything up.
Process was relatively quick and the odor was minimal .
Sure beats buying a new tub and throwing an old tub into a landfill.
 -Josephine G
Libertyville, IL
Dear Gunnar,
Thank you so much for your help in achieving this goal of having my son in law and daughter’s tub fixed.  I appreciate the way you worked with us to give this gift to them.  Thank you for your professional way of handling our request.  My husband and I really appreciate it.
Sincerely,
-Pam V.
Oswego, IL
 
Review from an Angie’s List member:
I called Surface Doctors after a contractor damaged my bathtub.  I had a large chip on the upper surround that was repaired. The service was awesome!  The tech was onsite on time and explained what to expect and what to call for if desired results didn’t manifest after finish had time to settle in.  I asked for them to come out a second time (for buffing) which they did at no charge and while I hadn’t been fussy about the color the tech. decided he could better and took care of it while he was onsite and now it’s close to perfect (again for no charge.)  I was really impressed with the professionalism of the tech sent to my home (same one for both calls which was appreciated.)  I’d absolutely do business with them in the future….if you find yourself in the unhappy spot of needing bathtub repair Gunner and his guys are ones to call!
-Jill T.
Chicago, IL
 
My bathtub was done very quickly and professionally.  Also, I did not have to wait very long to get an appointment made.  Very timely.  Everyone was very friendly and professional.  The tub looks like new!
-Mary K.
Chicago, IL
Angie’s list Review:
Surface Doctors cleaned and resurfaced my 1950’s era tub.  It had been pink and is now a beautiful normal white.
Their employee came in and covered everything up to prevent overspray, cleaned the tub, taped off the handles and resurfaced the tub.  It looks great!
 -Robert P.
Glencoe, IL
Angie’s list Review:
Service technician Nick was very professional. Evaluated the damage of the bathtub and his recommendations. A fair quote for the job. After completion, I was shocked how perfect it looked. He did a great job. Cleaned everything and was polite in conclusions of job and paperwork. I highly recommend him for any type job.
 -Lisa U.
Aurora, IL
 
Marc was very friendly, patient, informative and very professional. The tub looks great.  I would rate a 10/10.
James L.
Woodridge, IL
Angie’s list Review:
Resurfaced green tub– it is now white. It looks MUCH better. It is an all day project and well worth the time.
 -Lisa R.
Wheaton, IL
 
Just had to write to tell you how pleased we are with our bathtub. It’s just beautiful! Michael did a fabulous job and was very professional. I’m going to call you for our countertops when we refurbish our kitchen. Thanks so much! I have already recommended you to friends.
 -Debbie C.
Crown Point, IN
Angie’s list Review:
Surface Doctors returned my calls in a very timely manner. Their price was competitive but the overall experience was outstanding. The scheduling was easy, they showed up exactly when they said and the results exceeded my expectations.
 -Martin J.
Arlington Heights, IL
Angie’s list Review:
Our landlord hired someone to do this job back in September and they did a horrible job, and we were unable to use the basement tub/shower for months. Not only did he leave the bathtub I useable, but the chemicals he used smelled the whole house for days and we couldn’t even open the door to the bathroom for a week without gagging because it was so strong. We figured there would be some smell, but not as bad as it was. Finally, our landlord hired the Surface Doctors. Nick came to our house within the time frame he was supposed to be, and from the start, was very professional. I explained to him how to first guy “fixed” our tub and he explained to me what he was going to have to do to really fix it. He then proceeded to use an exhaust fan so the house wouldn’t smell. During the whole process, the only chemicals I was smelling had a faint smell of crayons, so nothing unbearable, and today, 24ish hours later, the only evidence that he was there is a very well fixed tub. No smell, no mess! He did a great job and I will make sure to have our landlord hire the Surface Doctors, specifically Nick, for our upstairs bathtub! Thank you!
Barrett S.
 -Chicago Heights, IL
Review from an Angie’s List member:
We were extremely pleased with the services provided by the Surface Doctors.  The work was completed in the time described, and the results were above our expectations.  We are hoping to use their services again.
 -The Hills
Aurora, IL
Hi Gunnar,
 I want to thank you for taking the time to explain the process and benefits of refinishing.  We were planning a remodeling project on our bathroom that was covered in lovely 70’s yellow and you were extremely helpful in the planning and execution of our project.  In one day your technician changed our yellow tub, tile and countertop to white, and it looks BEAUTIFUL!!!  Mike was very polite, knowledgeable and talented  We should have done this years ago.  I would highly recommend your company to everyone!
 Thanks,
 -Peg S.
Hinsdale, IL
 
Angie’s list Review:
The glazer was on time and very professional.  The entire process took 3 hours just like they estimated. I love the new look to my 1970’s bath tub.
Ginny N.
St. Charles, IL
Thank you for the great job-as well as being prompt in getting the sink and tub resurfaced.  Needless to say a job well done!
 -Kay J.
Sycamore, IL
Hi Gunnar,
The tub looks absolutely great! Like a brand new tub. I will definitely recommend you to any one that needs this done.  Thanks again and I appreciate your promptness on getting this done for me.
-Carol B.
Evanston, IL.
Review from an Angie’s List member:
The Surface Doctors resurfaced my very old bathtub from the 1960’s. It was originally blue, with ground in dirt, very drab.  It is now stunningly beautiful – white, shining, inviting. And the best part – aside from not having to tear it out at big expense – is that I have the tub in a graceful style and shape that is not as common today, but like it is brand new!  I was terrifically pleased, and decided that ANY time I move to a house with a used tub, to have this company come take care of it.  It was very professionally handled.  I called and booked the apointment, described the situation with the tub and the condition it was in.  I got a quote, and booked the appointment.  It was very straightforward.
 -Heather O.
Elgin, IL
 
I had your technician come out today.  There was an area of the tub that had to be fixed.  He called before to let me know when he was going to arrive.  He arrived on time.  He did a great job.  He was professional and very nice.  You have a great employee.  It is good to see and very much appreciated.  Thank you so much.
-Sandy J.
Chicago, IL.
Hello Gunnar,
Just thought I’d let you know how extremely satisfied I was with your service. Mike did an excellent job, he was very informative as to what he was doing and conducted himself in a professional manner. The best part of it all is my wife is very happy with her new tub. We were going to spend about $2000 to redo the bathroom just to remove the old tub, I’m glad we went this route instead.
Thank You Very Much,
 -Angel A.
Hanover Park, IL
 
 
The Surface Doctors refinished my whirlpool tub.  The original color was a dull mauve, and it is now a glossy white.  This company is professional, friendly, on time and stands behind their work.  I would recommend them to everyone I know.
 -Stan K.
Naperville, IL
Review from an Angie’s List member:
I called Surface Doctors and spoke with Gunnar about the process and types of finishes. He was very helpful and answered all my questions. He was even kind enough to walk me through their website to view the faux granite finishes and offered to send me samples, which arrived the next day. The appointment was made and the day before we were called to confirm a 8-9 am arrival. Mike arrived at 8am on the nose. He described to me what he was going to do and how long the process would take. He was very nice, professional, and very responsive to all our questions and concerns. We are very happy with the results and would not hesitate to recommend their services or use them again in the future (a kitchen counter is next on the list). A plus for us is that they use Eco-friendly coatings.
-Debbie N.
Evanston, IL
Hi Gunnar,
We love the new bathroom. Thanks again!
-Jim M.
Plainfield, IL
Review from an Angie’s List member:
The person who came was very knowledgeable and took his time to complete the work.  He discussed things with me such as color and talked to me about what he was going to do.  He also discussed other ideas I had for the bathroom.  His work with clean and he was very professional.
-Joyce P.
Naperville, IL
Our tub was peeling from another company that supposedly “professionally” reglazed it.  It was terrible, the finish was coming off within a few months of them doing it.  You guys removed their peeling mess and applied a whole new surface that looked a lot better than when the other guys first did it. (Before it started to peel.)  You can really see the difference in quality.  It has been over a year now, and the tub looks like it did the day you reglazed it.  I would definitely recommend you guys to anyone who needs their tub reglazed.  I wish I went with you guys in the beginning and had it done right the first time.
 -Cindy M.
Chicago, IL

Great job.  Will definitely recommend this to others looking to update bathroom tub.

 -Gus H.
Round Lake Beach, IL
Hi Gunnar,
Just want to thank you for the wonderful service you provided. Mike did a wonderful job on my mom’s blue shower tile, blue floor tile and the worn out vanity top! Mike was very courteous and professional. I can’t say enough about Mike and his work ethic. There are not many kids his age who are so mature and hard working. It was nice to see that for a change.
I will highly recommend your company!
Thanks again,
-Kathy M.
Northbrook, IL
 
Review from an Angie’s List member:
I like everything about it. They were quick and clean. They have a great work team for finishing.
 -Sanjay P
Chicago, IL
Mike, the technician you sent, did a great job.  Thank you.
-Todd
Evanston, IL
I moved into my house 6 months ago, and just recently noticed a crack on the bottom of my bathtub!  After further investigation, I noticed a water stain on the ceiling of my downstairs bathroom.  I thought I would have to replace the bathtub, tile , replace plumbing etc… Thousands of dollars of cost were dancing in my head.  I am so glad I found the Surface Doctors.  Gunnar explained an inlay system that will not only fix the hole, but correct the apparent reason why the floor was moving in the first place.  I would highly recommend Gunnar and his company to anybody in this situation.
-Bruce L.
Valparaiso, IN 
Angie’s list Review:
On time, Excellent job. Beyond expectations, Courteous, clean & neat.
 -James P.
 Glenview, IL
Thank you so much for the work you did on my bathtub, tile and sink.  Mike did one fine job.  I love it!  Job well done.
-Regina W.
Hanover Park, IL
Excellent! Arrived at 8:00 am and was completely done by 12:00 noon. Excellent job matching color wanted, the price was very good, cleaned up and vacuumed after the job was done, (which was very important to me!)
 -Linda H.
Oswego, IL
We are extremely happy with the results of our kitchen countertops from your company.  Gunnar took the time to explain the refinishing process and guide us in the right direction when making color selections.  I was amazed at how the ugly countertop seams just disappeared when the material was applied.  Our master bathroom is next on the list and you definitely have a repeat customer.  We will be in touch.  Thanks again!!!
 -Karen S.
Orland Park, IL
 
Angie’s list Review:
There was A LOT of tile.  Our bathroom was probably last remodeled in the 70’s, and it was all over the bathroom.  The bathroom is a master bath and pretty big (separate jacuzzi tub & shower) and the tile was everywhere.  I would have cost me a fortune to remodel the entire bathroom and make it look presentable.  We had the tile refinished to a nice white.  We put on a new countertop and painted the little bit of drywall in our bathroom and it now looks amazing.
I have another smaller bathroom that I am in the process of updating.  Once I finish updating the small things I will have the surface doctors come back and refinish that tile as well.
 -Matt B.
Chicago, IL